Contat us

Here to help

Here to help

Send your message

Common Questions:

Open Box Illustration

What is HEIR matcha?

HEIR is a ceremonial grade matcha brand that sources first-harvest tea directly from the best farms in Uji, Kyoto, Japan. What makes HEIR different is the model: we sample every batch before the preorder window opens, then stone-grind the matcha only after you claim your bag. Nothing is ground in advance. Nothing sits in a warehouse. Your order is what triggers the grind.

Closed Box Illustration

Why does HEIR only sell matcha during a preorder window?

Closed Box Illustration

Why should I "pre-order" HEIR? I can just go buy Matcha today at the grocery store.

Closed Box Illustration

Where does HEIR source its matcha?

Closed Box Illustration

Does HEIR matcha contain caffeine?

Closed Box Illustration

How do I join the Anti-Caffeine Caffeine Club and what is it?

Closed Box Illustration

How long does HEIR matcha stay fresh after opening?

Contact Us