Contat us

Common Questions:

What is HEIR matcha?
HEIR is a ceremonial grade matcha brand that sources first-harvest tea directly from the best farms in Uji, Kyoto, Japan. What makes HEIR different is the model: we sample every batch before the preorder window opens, then stone-grind the matcha only after you claim your bag. Nothing is ground in advance. Nothing sits in a warehouse. Your order is what triggers the grind.

Why does HEIR only sell matcha during a preorder window?

Why should I "pre-order" HEIR? I can just go buy Matcha today at the grocery store.

Where does HEIR source its matcha?

Does HEIR matcha contain caffeine?

How do I join the Anti-Caffeine Caffeine Club and what is it?

How long does HEIR matcha stay fresh after opening?